IMPORTANT NOTICE

This Disclaimer governs your access to and use of the House of 4Queens Platform and all Products and Services provided by Sanmati Global, operating under the brand House of 4Queens.

This Disclaimer forms an integral part of the House of 4Queens Terms & Conditions and should be read together with:

By accessing the Platform or purchasing Products, you acknowledge and accept this Disclaimer.

1. GENERAL INFORMATION

The information available on the Platform is provided for general informational and shopping purposes only.

Although House of 4Queens makes reasonable efforts to ensure that information published on the Platform is accurate at the time of publication, we do not warrant that all information is:

complete;
accurate;
current;
error-free;
suitable for every purpose.

Customers should independently evaluate Products before making purchasing decisions.

2. PRODUCT DISCLAIMER

House of 4Queens primarily sells:

Artificial Jewellery;
Fashion Jewellery;
Accessories;
Lifestyle Products;
Future product categories.

Unless specifically stated otherwise, Products should not be interpreted as:

precious jewellery;
investment-grade jewellery;
certified gemstones;
medical devices;
safety equipment.

Product descriptions should not be interpreted as warranties beyond those expressly provided.

3. PRODUCT PHOTOGRAPHY

We strive to display Products as accurately as possible.

However, actual Products may differ because of:

screen settings;
mobile displays;
browser rendering;
photography lighting;
camera equipment;
manufacturing batches;
handcrafted finishing;
plating variations.

Accordingly:

colours may vary;
finishes may vary;
texture may vary;
dimensions may be approximate.

Such differences do not necessarily indicate defects.

4. ARTIFICIAL JEWELLERY DISCLAIMER

Artificial jewellery naturally experiences wear over time.

Product longevity depends upon multiple factors including:

frequency of use;
storage conditions;
exposure to perfumes;
cosmetics;
moisture;
perspiration;
cleaning methods;
environmental conditions.

House of 4Queens does not guarantee that plating, coating or decorative finishes will remain unchanged throughout the lifetime of the Product.

Customers should follow the Warranty & Product Care Policy.

5. ALLERGY DISCLAIMER

Some individuals may experience allergic reactions to certain metals or finishes.

House of 4Queens cannot guarantee compatibility with every individual's skin sensitivity.

Customers with known allergies should carefully review Product descriptions before purchase.

Where uncertainty exists, customers should seek appropriate professional advice before use.

6. AI DISCLAIMER

House of 4Queens offers optional AI-powered features including:

Queenie AI Assistant;
Virtual Try-On;
Face Shape Detection;
Skin Tone Detection;
AI Recommendations;
Smart Search;
Future AI-powered shopping experiences.

These services are intended solely to assist customers.

AI-generated recommendations:

are probabilistic;
may be inaccurate;
may be incomplete;
may differ from human judgment;
are not guarantees.

Purchasing decisions remain entirely the responsibility of the customer.

7. VIRTUAL TRY-ON DISCLAIMER

Virtual Try-On provides a simulated representation of jewellery.

Rendered previews depend upon:

camera quality;
lighting;
image angle;
facial orientation;
software rendering.

Actual appearance after delivery may differ.

Virtual Try-On should not be interpreted as an exact representation of how a Product will appear in real-world conditions.

8. FACE SHAPE AND SKIN TONE DETECTION

Face Shape Detection and Skin Tone Detection are intended solely to improve product recommendations.

These AI features:

do not verify identity;
do not determine ethnicity;
do not determine race;
do not determine nationality;
do not determine health conditions;
do not make legal or medical assessments.

Results are approximate estimates generated using machine learning models.

9. AVAILABILITY DISCLAIMER

Product availability displayed on the Platform is indicative only.

Products may become unavailable due to:

simultaneous purchases;
inventory reconciliation;
supplier delays;
quality inspections;
operational issues.

House of 4Queens reserves the right to discontinue Products at any time.

10. PRICING DISCLAIMER

Despite reasonable efforts, pricing errors may occasionally occur.

House of 4Queens reserves the right to:

correct pricing errors;
cancel affected Orders;
refund payments;
refuse shipment of incorrectly priced Products,

to the extent permitted by applicable law.

11. THIRD-PARTY SERVICES

The Platform may integrate with third-party services including:

payment providers;
courier partners;
AI providers;
cloud hosting providers;
communication providers.

House of 4Queens is not responsible for interruptions, failures or inaccuracies caused solely by third-party systems beyond our reasonable control.

Links to third-party websites are provided for convenience only and do not constitute endorsement.

12. WEBSITE AVAILABILITY

While reasonable efforts are made to maintain Platform availability, uninterrupted access cannot be guaranteed.

Temporary interruptions may occur because of:

maintenance;
software updates;
infrastructure upgrades;
internet failures;
cyber incidents;
force majeure events.

House of 4Queens shall not be liable for temporary unavailability beyond its reasonable control.

13. SECURITY DISCLAIMER

House of 4Queens implements reasonable technical and organisational safeguards.

However, no internet-based service can guarantee absolute security.

Customers are responsible for:

protecting passwords;
protecting OTPs;
securing their devices;
reporting suspected unauthorised access promptly.

14. LIMITATION OF RELIANCE

Information provided through:

Product descriptions;
blogs;
FAQs;
AI Features;
customer support;
educational content;
styling suggestions;

is provided for general information only.

Customers should exercise independent judgment before relying upon such information.

15. CHANGES TO THIS DISCLAIMER

House of 4Queens may revise this Disclaimer from time to time.

Updated versions will be published on the Platform together with the revised "Last Updated" date.

Continued use of the Platform after publication constitutes acceptance of the revised Disclaimer.

16. CONTACT

Questions regarding this Disclaimer may be directed to:

House of 4Queens

Trade Name: Sanmati Global

GSTIN: 20AADHJ2343G1ZW

Registered Office

Thana Gali Malviya Road Hazaribagh Jharkhand – 825301 India

Email

4queensfashion@gmail.com

Phone

+91 8095165432

Business Hours

Monday – Saturday

10:00 AM – 7:00 PM IST

17. EFFECTIVE DATE

This Disclaimer becomes effective from the date published on the Platform and remains in force until replaced by a revised version.

This Disclaimer forms part of the House of 4Queens Terms & Conditions and should be read together with all other legal policies published on the Platform.